A few useful details.

Enquiries and orders

Adding a product to your enquiry bag prepares a selection for our team to review. It does not create an order or take payment. We confirm product availability, configuration, final pricing, delivery, payment and applicable order terms before you proceed.

Guide prices

Prices marked “Guide from” are indicative starting prices. They may change with bottle size, device configuration, quantity and other requirements. Commercial plans are subject to a site assessment and written quotation.

Product specifications

Device specifications are based on the available supplier catalogues. Coverage is an estimate, not a guarantee, and depends on ventilation, ceiling height, layout and operating conditions. Cubic metres (m³) measure volume. Square metres (m²) and square feet measure floor area. Confirm the appropriate power supply, plug, controls and diffuser configuration before ordering. Product images are presentation references. Branding, finish and final configuration are confirmed with your order.

Fragrance and use

Choose a fragrance format intended for your application. Diffuser fragrance oils and topical oils serve different purposes. Use products according to their label and device instructions. Fragrance notes describe the scent profile and do not necessarily list ingredients. Ask our team about the available product documentation for a specific formula or model.

Delivery, returns and service

Delivery costs, lead times, warranty, returns and service terms are confirmed for your order or contract before payment. Contact us if you need help with an existing purchase.