Your lobby sets the tone for the stay. We help you make scent part of that first impression, with a considered fragrance, discreet placement and a service plan built around your property.
Explore a property concept See how we work with you
A city hotel with a recessed arrival, reception hall, lounge wing, lift core and adjoining café. The brief begins with a public-area identity and a deliberate boundary around dining.
Worked design brief · an example property, ready to explore.
Walk it as a guest. Review it with the people who run it. Select a decision on the drawing to see what we would inspect, what it changes and what still needs checking.
Swipe across the drawing on smaller screens. Enlarge for detail, or select a decision below.
An example architectural layout, not a surveyed property or construction drawing. A–C mark decisions to review, not confirmed machine quantities. The coloured areas describe intent, not simulated airflow or guaranteed coverage.
Your floor plan is the starting point.
The site visit makes the proposal specific.
Your guests notice the atmosphere. Your team needs a system that fits the interior and can be looked after. We consider sightlines, safe access and service positions alongside the scent itself.
Inside our space assessmentAn arrival sequence your front desk can describe, your facilities team can maintain and your guests can experience without equipment dominating the interior.
Preview of a proposed project brief. Final deliverables and service arrangements are agreed in your quotation.
A welcome with room to unfold · worked example
| Space | m² | Planning status |
|---|---|---|
| Arrival hall | 288 | Scenting discussion |
| Reception | 84 | Scenting discussion |
| West lounge | 132 | Scenting discussion |
| East lounge | 132 | Scenting discussion |
| Guest promenade | 168 | Scenting discussion |
| Café | 112 | No added scent proposed |
| Lift lobby | 64 | Service / back of house |
| Washrooms | 80 | No added scent proposed |
| Staff support | 80 | Service / back of house |
The questions that make this property specific.
Confirm entrance air movement, power, servicing access and guest feedback before choosing output or a final machine position.
To be verified on siteCheck seated nose height, nearby supply and return grilles, peak occupancy and staff feedback.
To be verified on siteReview dining preferences, door position and air paths. These pins are assessment candidates, not a coverage promise.
To be verified on siteArrival periods, longer lounge stays, luggage routes and the settings that feel appropriate in each place.
Agree the scope, responsible contact and route for adjustments before handover.
Your property gives us the real dimensions.
Your team gives us the operational detail.
Check-in brings a different crowd from a quiet morning in the lounge. We use your operating pattern to decide when and where to observe the experience.
Illustrative hourly arrival rates · guests per hour
A fixed 0–200 guests/hour scale keeps comparisons honest. Replace the example with front-desk counts during your assessment.
Approximate average number in the arrival zone.
Arrivals/hour × minutes ÷ 60, assuming steady flow. This helps plan observations; it does not calculate scent output, equipment quantity or peak queue size.
Review entrance openings and the transition from outside.
Listen during check-in, with guests and the front-desk team.
Check how the atmosphere feels after sitting for a while.
Start with your hotel’s character and arrival experience. We shortlist for the public spaces you choose, with a separate conversation around dining and guest rooms.
Soft · Airy · Understated
A direction to explore for an open, quiet welcome.
Bright · Crisp · Botanical
A possible match for garden-facing and contemporary properties.
Rounded · Textural · Intimate
An option for heritage interiors and evening lounges.
A lobby programme needs the front desk, housekeeping and facilities team working from the same brief.
Plan your hotel’s welcomeReview the guest route with your team: entrances, check-in queues, lounge pauses and transitions towards dining or lifts. The result is a zone brief with intended and excluded areas.
Pair ceiling heights and air connections with front-desk arrival patterns. Identify discreet positions and access that fit the way the lobby is used.
Discuss a trial with checks during arrivals and longer lounge stays. Record whether the scent feels appropriate, pleasant or too strong, alongside staff observations.
Set out the agreed settings, service access, refill responsibilities and feedback route. Review changes with your team when the lobby or operating pattern changes.
We start with the public spaces you want to define. A lobby, dining room, spa and guest corridor can have very different needs; some may be kept neutral. The scenting boundary is agreed during assessment.
Yes. A floor plan helps us discuss dimensions, guest movement and proposed zones. We then review the premises and operating conditions before confirming equipment, placement and scope.
We discuss the refill, maintenance and adjustment arrangements with your team and set out the agreed schedule and responsibilities in the quotation.
Bring your floor plan if you have one. Your location, approximate area and the spaces you want to scent are enough to start the conversation.
Scope, equipment and service terms are confirmed in your quotation.
Interiors are visual concepts created for X Essential Oils, not photographs of named client installations.
