Your lobby sets the tone for the stay. We help you make scent part of that first impression, with a considered fragrance, discreet placement and a service plan built around your property.
Explore our approach See how we work with you
The arrival sequence / Concept scenting brief
Assess an XP2000 Plus at the reception perimeter beyond the entrance doors. Its floor-standing format suits the larger arrival brief while leaving the desk, luggage route and guest queue usable.
Supplier volume estimate, not measured reach in this building. Equipment quantity and settings follow the site review.Grand Arrival’s citrus, green apple and leafy opening provides a fresh counterpoint to the warm stone interior. Sample it as one signature for reception and the agreed guest lounge.
Reception, courtyard lounges, event rooms, dining and a shared lift lobby give this hotel several distinct rhythms. We begin with the guest arrival, then review each connection with the hotel team.
An illustrative X concept, developed around the way this type of space works.
Walk it as a guest. Review it with the people who run it.
An arrival sequence your front desk can describe, your facilities team can maintain and your guests can experience without equipment dominating the interior.Reception, courtyard lounges, event rooms, dining and a shared lift lobby give this hotel several distinct rhythms. We begin with the guest arrival, then review each connection with the hotel team. Select a point on the drawing to explore the approach.
Hospitality concept Arrival, guest lounges, event rooms & dining
Hover or tap A–C or D1–D2 for the layout decision, diffuser, fragrance and operating plan. Device symbols are enlarged for reading. The gold pulse is illustrative, not a measured coverage boundary. A–C explain the layout; the dashed line is a visitor route.
Begin at reception, then consider the quieter guest lounge. The entrance, courtyard and dining rooms make this a sequence of individual decisions.
Two candidate public zones. Device quantities follow the site assessment.
The floor-standing XP2000 Plus is a candidate for the larger arrival brief. Its 1,000 mL reservoir makes refill access a practical part of the placement discussion.
≈ 667 m² equivalent reference area
2,000 m³ ÷ 3.0 m. This is a capacity conversion, not this drawing’s area or a prediction of reach.
citrus · green apple · green leaves
Grand Arrival’s citrus, green apple and leafy opening gives this warm stone-and-timber arrival a fresh counterpoint. We would sample the same signature in reception and the agreed lounge, then tune each setting for the time guests spend there.
Explore the fragrance Confirm the compatible machine-oil format during sampling. Bottle imagery shows the scent direction.Beside the reception pier, beyond the entrance doors: close to the welcome, with the main luggage route left clear.
Measure the arrival volume; check door activity, supply and return air, luggage clearance and service access.
Propose a reception-led opening check of the agreed setting, reservoir status and clear luggage route. Record changes at shift handover, including prolonged door opening or group arrivals. Plan refill access around check-in activity, using observed consumption to agree servicing with the hotel rather than predicting an interval from reservoir size.
During the trial, compare the first indoor impression, the reception queue and nearby waiting seats in quiet and peak arrival periods. Record guest-facing staff comments through a shift. Look for a recognisable but comfortable welcome, note any concentrated impression at the queue, and change one setting or placement factor before repeating the walk.
Courtyard, dining, event rooms and guest floors have separate operating conditions. They are outside this initial proposal.
Review the welcome at check-in peaks and the lounge during quieter periods, with guest-facing staff feedback.
Door activity, luggage movement and the route to reception.
Lounges, events and dining have different uses and preferences.
Lift lobbies, ventilation, servicing and the boundaries of the agreed brief.
An original furnished plan concept, viewed directly from above. It illustrates the relationships between spaces and possible assessment priorities. It is not a measured or construction drawing; furniture, partitions and circulation are indicative. Floor area, ceiling height, ventilation, access and equipment placement must be established from your actual plan and site visit.
An original furnished plan concept, not a measured drawing or customer installation. Your plan and site assessment shape the final proposal.
Your floor plan is the starting point.
The site visit makes the proposal specific.
Your guests notice the atmosphere. Your team needs a system that fits the interior and can be looked after. We consider sightlines, safe access and service positions alongside the scent itself.
Inside our space assessmentAn arrival sequence your front desk can describe, your facilities team can maintain and your guests can experience without equipment dominating the interior.
Preview of a proposed project brief. Final deliverables and service arrangements are agreed in your quotation.
The courtyard arrival hotel · illustrative example
| Space | Concept focus | Planning status |
|---|---|---|
| Entrance & reception | Guest arrival and door activity | Welcome-point assessment |
| Courtyard & guest lounges | Waiting, dwell time and outdoor connections | Separate atmosphere discussion |
| Events & dining | Changing room use and food service | Distinct operating briefs |
| Lift lobby & support rooms | Vertical circulation and facilities access | Review with the hotel team |
The questions that make this property specific.
Record door use, nearby air supply and return, power and access for servicing.
To be verified on siteCheck open-air connections, guest preferences and how these spaces are used during the day.
To be verified on siteConfirm air-system connections, guest-floor policies and safe equipment access.
To be verified on siteArrival periods, longer lounge stays, luggage routes and the settings that feel appropriate in each place.
Agree the scope, responsible contact and route for adjustments before handover.
Your property gives us the real dimensions.
Your team gives us the operational detail.
Check-in brings a different crowd from a quiet morning in the lounge. We use your operating pattern to decide when and where to observe the experience.
Illustrative hourly arrival rates · guests per hour
A fixed 0–200 guests/hour scale keeps comparisons honest. Replace the example with front-desk counts during your assessment.
Approximate average number in the arrival zone.
Arrivals/hour × minutes ÷ 60, assuming steady flow. This helps plan observations; it does not calculate scent output, equipment quantity or peak queue size.
Review entrance openings and the transition from outside.
Listen during check-in, with guests and the front-desk team.
Check how the atmosphere feels after sitting for a while.
Start with your hotel’s character and arrival experience. We shortlist for the public spaces you choose, with a separate conversation around dining and guest rooms.
Soft · Airy · Understated
A direction to explore for an open, quiet welcome.
Bright · Crisp · Botanical
A possible match for garden-facing and contemporary properties.
Rounded · Textural · Intimate
An option for heritage interiors and evening lounges.
A lobby programme needs the front desk, housekeeping and facilities team working from the same brief.
Plan your hotel’s welcomeReview the guest route with your team: entrances, check-in queues, lounge pauses and transitions towards dining or lifts. The result is a zone brief with intended and excluded areas.
Pair ceiling heights and air connections with front-desk arrival patterns. Identify discreet positions and access that fit the way the lobby is used.
Discuss a trial with checks during arrivals and longer lounge stays. Record whether the scent feels appropriate, pleasant or too strong, alongside staff observations.
Set out the agreed settings, service access, refill responsibilities and feedback route. Review changes with your team when the lobby or operating pattern changes.
We start with the public spaces you want to define. A lobby, dining room, spa and guest corridor can have very different needs; some may be kept neutral. The scenting boundary is agreed during assessment.
Yes. A floor plan helps us discuss dimensions, guest movement and proposed zones. We then review the premises and operating conditions before confirming equipment, placement and scope.
We discuss the refill, maintenance and adjustment arrangements with your team and set out the agreed schedule and responsibilities in the quotation.
Bring your floor plan if you have one. Your location, approximate area and the spaces you want to scent are enough to start the conversation.
Scope, equipment and service terms are confirmed in your quotation.
Architectural scenes and interiors are visual concepts created for X Essential Oils, not photographs of named client installations.
