Scenting for business. Fragrance for home. Discuss your premises

Many destinations.
One sense of place.

Your property is a collection of arrivals, routes and pauses. We develop scenting around those moments, with a zone-by-zone approach to entrances, common areas and the places shoppers gather.

Explore a property concept See how we work with you
A soaring multi-level shopping mall atrium with sculptural escalators, skylight, landscaped seating and shoppers
Shopping malls / An atmosphere to imagine

One centre. A plan that respects every boundary.

A ground-floor public arcade organised around a tall atrium, with multiple entrances, tenant units, escalators and a dining edge. Landlord areas and tenant interiors have different briefs.

Worked design brief · an example property, ready to explore.

One mall. Several scenting conditions.
Outline incl. atrium void
4,992
Overall extents
96 × 76 m
The study
Ground-floor arrangement
Architectural section concept through a multilevel shopping mall with central atrium, escalators, galleries and planted public seating
Read the property in plan. Understand the connected volume.Atmosphere concept · a separate architectural illustration, not a measured view of the plan below.

One mall. Several scenting conditions.

Read the property in plan. Understand the connected volume. Select a decision on the drawing to see what we would inspect, what it changes and what still needs checking.

Swipe across the drawing on smaller screens. Enlarge for detail, or select a decision below.

Open atrium · 24 × 28 mNorth arcadeSouth arcadeWest arcadeEast arcadeTenant galleryArrival arcadeRetail unitsConcierge & waitingDining terraceLifts & amenities96.0 m overall76.0 m10 m scaleGROUND FLOOR · CONCEPT STUDY

An example architectural layout, not a surveyed property or construction drawing. A–C mark decisions to review, not confirmed machine quantities. The coloured areas describe intent, not simulated airflow or guaranteed coverage.

The mall strategy / Scope before scale

The same floor. A very different volume.

A tall atrium and a low concourse can share the same footprint. Our study separates them before discussing equipment and checks how their air systems connect.

Atrium section

Dimensioned example
3m6m9m12m6 m4,03224 m section · 28 m depth
Plan dimensions
24 × 28 m
Ceiling height
6 m
Geometric volume
4,032
Fixed footprint 672 m²Approx. 7,233 sq ft
Change the ceiling, keep the floor
2× the volume

of the same footprint with a 3 m ceiling.

3 m baseline2,016 m³
6 m selected4,032

24 × 28 × ceiling height. Geometric volume only: not an airflow model, scent dosage or equipment recommendation. Count an open void once, not again on every floor.

What belongs in your facilities brief

Zone geometry
Area · clear height · connected voids
Air connections
Supply · return · exhaust · entrances
Operating boundaries
Tenants · dining · access · service hours

A plan your team
can work with.

A coordinated public-area proposal with a clear landlord scope, questions for facilities and practical servicing access.

Preview of a proposed project brief. Final deliverables and service arrangements are agreed in your quotation.

Space & scope schedule

One mall. Several scenting conditions. · worked example

A
SpacePlanning status
Open atrium · 24 × 28 m672Open courtyard / void
North arcade384Scenting discussion
South arcade384Scenting discussion
West arcade336Scenting discussion
East arcade336Scenting discussion
Tenant gallery768Separate brief
Arrival arcade768Scenting discussion
Retail units432Separate brief
Concierge & waiting240Scenting discussion
Dining terrace480No added scent proposed
Lifts & amenities192Service / back of house
Areas are calculated from the example polygons, not a site survey. The 4,992 m² footprint is not the proposed scenting area. The 4,992 m² outline includes the 672 m² atrium void; it is not usable floor area. The other drawn spaces total 4,320 m².

Decisions & site checks

The questions that make this property specific.

B
  1. A

    Entrance conditions

    Measure ceiling height and assess door cycles, airflow, available installation positions and operating hours.

    To be verified on site
  2. B

    Concierge pocket

    Review seated feedback, staff comfort and air movement between this pocket and adjacent tenant fronts.

    To be verified on site
  3. C

    Atrium & galleries

    Confirm vertical openings, supply and return locations, tenant boundaries and dining preferences during the site visit.

    To be verified on site

How we would review the experience

The same public-area walking route at opening, a busy period and late in the day, with entrance and building-system conditions recorded.

Agree the scope, responsible contact and route for adjustments before handover.

An X S3000 diffuser beside a refined shopping mall concierge lounge with brass, terrazzo and planting
Imagined setting featuring X S3000 . Model and placement depend on assessment.

Part of the destination. Clear of the daily flow.

A busy mall needs considered positions: visible enough to service, discreet enough to belong, and clear of queues and circulation. We work through those practical details with your facilities team.

Inside our space assessment

One property. A coordinated zone plan.

We build the conversation around facilities, leasing boundaries and the daily rhythm of the centre.

Study your shopping centre
  1. 01

    Draw the landlord scope

    Mark entrances, shared concourses, tenant boundaries, food areas and zones to leave without added fragrance. Keep unassigned areas visible in the brief.

  2. 02

    Prepare a zone schedule

    Separate low concourses from high atriums. Record floor area, height, air connections and safe maintenance access with your facilities team.

  3. 03

    Review a defined walking route

    Discuss a trial route at opening, a busy period and late in the day. Log conditions and change one setting at a time so the observations remain useful.

  4. 04

    Coordinate ongoing care

    Agree operating hours, servicing access and tenant communication. Revisit the scheme after changes to tenancy, air systems or seasonal displays.

The feeling,
before the fragrance.

Look for a coherent public-area identity while respecting individual tenants and food destinations. The shortlist follows the agreed zone scope, rather than spreading one scent everywhere.

Fresh tea

Light · Open · Welcoming

A starting direction for shared arrival and concierge areas.

Green citrus

Clear · Lively · Contemporary

A direction to explore for bright, landscaped spaces.

Soft woods

Polished · Warm · Subtle

An option for premium lounges and quieter rest points.

Explore the visual scent guide

What you may
be wondering.

Can one large machine scent the whole mall?

We would not make that recommendation from total floor area alone. Atrium height, separate levels, ventilation and tenant boundaries all inform whether a zoned or integrated approach is appropriate.

Can you work with our facilities team?

Our assessment can be discussed around your floor plans, intended scenting zones and operating requirements. Any proposed HVAC connection needs a separate compatibility and access review before it is included in the scope.

How do we start without committing to the whole property?

Discuss an initial zone with us, such as an entrance or concierge area. The suitability and terms of a trial, and any later expansion, are confirmed with your team.

Let’s look at
your space.

Bring your floor plan if you have one. Your location, approximate area and the spaces you want to scent are enough to start the conversation.

Request a site assessment

Scope, equipment and service terms are confirmed in your quotation.

Interiors are visual concepts created for X Essential Oils, not photographs of named client installations.